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Terms of service
Welcome to Jaivi Ayurveda!
This website is operated by JaiVI. Throughout the site, terms like “we”, “us”, and “our” refer to JaiVI. By choosing to visit our site or purchase from us, you’re engaging with our Services and agreeing to the following terms and conditions. Please read them carefully — they’re here to help protect both you and us.
By continuing to use this website, you accept these Terms of Service, as well as any additional policies or guidelines linked within.
1. Our Commitment to You
We are here to provide you with quality Ayurvedic products and a smooth, secure shopping experience. These Terms of Service apply to everyone who visits or uses the site — including browsers, customers, vendors, and content contributors.
Our store is powered by Shopify, which gives us the tools to securely offer our products online.
2. Online Store Terms
To shop with us, you confirm that you’re of legal age in your region, or that you have the consent of a guardian if you're shopping on behalf of someone underage.
Please don’t use our products for unlawful purposes, and avoid any misuse of our Services (including uploading viruses or harmful code). Violating these rules may result in us suspending or ending your access to our Services.
3. General Conditions
We may, at our discretion, refuse service to anyone, at any time, for any reason. We also want you to know:
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Your content (except payment details) may be transferred across networks and adapted for technical compatibility.
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Credit card information is always encrypted for your protection.
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Please don’t copy, sell, or exploit our Services without our written permission.
4. Accuracy of Information
While we do our best to keep everything on our site up to date, sometimes information (like product descriptions or pricing) may contain errors. The content on our website is meant for general use and shouldn’t be relied on as your only source of information.
We reserve the right to correct, update, or remove content at any time — and we’re not obligated to notify you each time.
5. Product & Service Availability
Some items may be exclusive to our online store and may have limited availability. Colors and images of products shown online may differ slightly from what you see on your device.
We reserve the right to:
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Limit the sale of our products to certain regions or individuals
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Adjust pricing or discontinue any product without notice
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Deny orders if they appear to be placed by resellers or bots
Please refer to our Refund Policy for more on returns and exchanges.
6. Orders & Billing Information
We may limit or cancel orders based on account activity, shipping addresses, or other flags. If we make a change, we’ll try to contact you using the info you provided during checkout.
To help us serve you better, please make sure all your account and billing details are current and accurate. You’re responsible for updating your information as needed.
7. Optional Tools
From time to time, we may offer access to third-party tools or features. These are provided “as-is” and we don’t monitor or control them.
If you choose to use these tools, please review the terms and privacy policies provided by those third parties. We’re not responsible for how they operate.
8. Third-Party Links
Our website may include links to content or products provided by third parties. We don’t endorse or control these sites and can’t be held responsible for their content or practices. Please use your judgment when visiting any external sites.
9. Your Feedback & Submissions
If you share ideas, comments, or submissions with us (like feedback, reviews, or contest entries), you agree that we can use them freely. This includes editing, publishing, and sharing them without limitation.
While we love hearing from you, please don’t share anything harmful, unlawful, or misleading — and always respect others' rights.
10. Personal Information
Your submission of personal data through our store is governed by our Privacy Policy. We care deeply about keeping your information safe and transparent.
11. Errors & Omissions
Sometimes there may be mistakes in our product listings, prices, or promotions. We reserve the right to fix any errors and update details as needed — including canceling orders if an issue is discovered after purchase.
12. What Not to Do (Prohibited Uses)
We ask that you do not use our site for anything that is:
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Illegal or harmful
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Harassing, abusive, or discriminatory
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Designed to harm our systems or mislead others
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Infringing on intellectual property rights
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Intended to collect data from other users
We reserve the right to suspend or terminate access for violating these guidelines.
13. Service Disclaimer & Limitations
We do our best to ensure a smooth experience, but we can’t promise that everything will be error-free or uninterrupted. Our Services and products are provided “as-is” and “as available.”
To the fullest extent permitted by law, we won’t be liable for:
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Any losses or damages from using our Services
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Inaccurate product descriptions or system downtime
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Indirect or consequential damages
14. Indemnification
If your use of our Services causes any legal issue for us (like a breach of these terms or an infringement on someone else’s rights), you agree to help cover any costs or legal fees we incur.
15. Severability
If any part of these Terms is found to be unenforceable, the rest will still apply. We’ll ensure the remainder of the agreement remains intact and valid.
16. Termination
These terms remain in effect until you or we decide to end them. You may stop using our Services at any time. We may also suspend or end access if we believe you’ve violated our Terms.
17. Entire Agreement
These Terms (along with our Privacy Policy and any additional posted policies) represent the entire agreement between you and us — replacing any previous understandings or communications.
18. Governing Law
These Terms are governed by the laws of India. By using our Services, you agree to resolve any disputes under these laws.
19. Changes to These Terms
We may update these Terms from time to time. It’s your responsibility to check this page periodically. Continued use of our site means you accept the updated terms.
20. Contact Us
We’re here for you. If you have any questions or concerns about these Terms, you can reach us at:
Email: care@jaiviayurveda.com
Address: A-682, Ground Floor, Palam Vihar, Gurgaon, Haryana, 122017, India
Phone: +91 98102 91221
